Returns & Exchanges

At The Blackened Teeth, we want you to be entirely satisfied with your gothic home decor; if your item isn't the perfect fit for your crypt, you have 14 days from delivery to initiate a return. Please ensure all items are returned in their original, handcrafted condition and secure packaging to qualify for a refund.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization and the correct warehouse address.

• 2.
  Prepare the Package

  Carefully wrap your items in their original protective packaging to prevent breakage during transit, as we cannot refund items that arrive damaged due to poor packing.

• 3.
  Ship the Item

  Send your parcel using a tracked shipping service to ensure its safe arrival; please note that return shipping costs are the responsibility of the customer unless the item is faulty.

• 4.
  Receive Your Refund

  Once our artisans have inspected the returned goods, we will process your refund to the original payment method within 5-7 business days.